“And when you’re dealing with customers and their money, you learn how to problem solve. “You deal with customers firsthand, and you’re dealing with their money,” Duran says. But one of Duran’s most instructive periods at Yaamava’ was the two years she worked as a poker dealer. “Our industry-leading employee benefits and educational opportunities help create an environment that attracts, retains and cultivates a dynamic, best-in-class team.”ĭuran’s path to management was the result of her willingness to embrace and learn from opportunities and work experiences Her management skills were honed while working as an assistant manager and shift manager for table games. Kenji then was promoted to Chief Operating Officer-Casino before being named general manager. Hall also is an example of Yaamava’s internal growth strategy, having joined the casino resort in 2017 as Chief Operating Officer-Hospitality. “We strive to provide our team members with a foundation that fosters growth and development,” said Yaamava’ Resort and Casino General Manager Kenji Hall via email. Duran’s career path stems from a Tribal initiative that encourages internal growth and leadership. She’s among the 18% of San Manuel workers who have been employed by the Tribal organization for more than ten years.
Now, 25 years later, Duran has progressed from chip runner to serving as a casino manager on duty.
